Billing Team Spotlight Profile – Lucinda Veney

Tell us a little bit about yourself.
Collectively I’ve worked at UVA for 16 years. I worked in patient transportation for three years, left and came back to work in medical records for a year before I started in the Department of Medicine in 2007 where I work as a Billing and Coding Analyst.

Why healthcare?
Even though I’m not involved with patients directly I like being part of an environment that makes a difference in their lives.

What brought you to Charlottesville?
I was born in Brooklyn, NY and moved to Waynesboro, Virginia when I was one. When I was sixteen my mother packed up our family and moved to Charlottesville.

What excites you about your work?
You never know what’s going to happen. Every day is different. There is always a mystery to be solved, whether it’s why a claim wasn’t paid, or how a patient ended up with a mysterious disease. It’s always something new and interesting to be learned.

Proudest achievement outside the professional realm?
Raising my kids, and now helping my son to raise his son.

Next life?
I’m living this one for now.

What are you usually doing on the weekend?
Spending time with my family.

Favorite vacation/activity spot?
Any place tropical. Even though I cannot swim I love being on the beach listening to the wind and the waves.

Most admired person, and why?
My mother, she’s taught me what it is to be a survivor. If you fall, get up, brush yourself off, hold your head up, and keep moving forward.

Best advice anyone ever gave you?
Treat others the way you would like to be treated.

 

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