Author: ej3u@virginia.edu

Relationships: Interactions Lead to Better Outcomes

Health care is provided through relationships—one on one interactions between the caregiver and the patient. Our nursing colleagues are focusing on evidence based practices that are known to improve the…

Welcome the Transitionalists – the newest team on the block!

In keeping with the fourfold goals of: improving quality of care,  identifying factors leading to readmission, preventing unnecessary readmissions and improving patient satisfaction, the University of Virginia is piloting a…

Positive Comments May 1 to December 1, 2016

Positive Comments from our patient satisfaction surveys can be viewed by clicking the link. To find a provider name or keyword, use CTRL+F to bring up the search utility.

The Impact of Bundled Payments

After seeing this headline in the news: “CMS Announces Bundled Payments for Joint Replacement Surgery”,  my neighbor told me that he was going to need to hurry to have his…

Service Lines: Putting Patients at the Center of Their Care

Nationally, we are observing that many major medical centers are using service lines to manage their clinical operations.   The American Association of Medical College’s Advisory Panel on Health Care has…

Creating Academic Currency

Clinicians and medical leaders are integral “agents of change”  in contemporary healthcare systems.  We help to imagine, create, shape and shepherd ideas.  In academic settings, we are also encouraged to…

Positive Comments February to May 2016

Positive Comments from our patient satisfaction surveys can be viewed by clicking the link. To find a name, use CTRL+F to bring up the search utility.  

The Broken Button

I’ve been having some trouble with the garage door opener for the last 6 months. There’s an indoor button that fails intermittently. Since it’s not happening every day, I’ve resorted…

An Exciting Time to be Here

As you know, we routinely take care of the most medically complex and surgically ill patients  - those with the highest case-mix index - while we deal with issues of…